Key provisions of the privacy policy

XXXBet Casino is an officially registered and licensed site that is obliged to comply with several legal obligations. One of them is the safe use and storage of personal data of Bangladeshi gamblers. For this purpose, the company has developed a privacy policy, which describes all the reasons and methods for obtaining and analyzing sensitive details, the rights and obligations of players, as well as the responsibility of the casino.

During registration, each new person is asked to study the provisions of the policy and confirm their agreement with them. In case of refusal, XXXBet will not be able to provide access to several services and the user will be forced to leave the website.

The company periodically reviews the policy and makes changes and additions to it. If the amendments are significant, then players will be informed about this in advance by e-mail. The casino recommends that gamblers visit the relevant page on the site from time to time and check for changes.

XXXBet’s privacy policy covers data collection methods, player rights, and the casino’s obligations

What data is gathered?

XXXBet website does not intend to violate the players’ right to privacy and therefore collects only sensitive data that will help the company improve the quality of service and understand the behavior of gamblers. They are divided into the following categories:

Identifying. During registration and verification, the gamer indicates their full name, date of birth, country, and address of residence, mobile number, email, and identification documents;
Technical. When the user is on the website, the company can find out their IP address, device type, serial number, language and browser used, date and time of entry to the site and duration of the session;
Correspondence. If the gambler communicates with customer support, XXXBet will save records of all correspondence.

Policy Objectives

XXXBet will use the sensitive details of gamers for the following purposes:

To provide assistance and support to users if they have problems using the website;
To conduct security checks and verification of new players;
To process transactions and other procedures of players;
To analyze complaints of gamers and give them feedback;
To monitor player activity within the framework of the principles of responsible gaming;
To personalize the website under the preferences of players;
To create an effective marketing strategy;
To analyze and improve the performance of the website;
To assist law enforcement agencies in conducting an investigation.

Storage Period

XXXBet Casino Bangladesh is committed to keeping the private details of gamers safe. Once the policy objectives have been achieved, the company will delete the personal data that pertains to them. Transaction details may be stored for a longer period. If a user decides to delete a profile, the company will retain their confidential details for some time to avoid complaints and lawsuits.

Protection of minors

According to the rules of XXXBet, only those who have reached the age of 18 can start playing on the website. Each new player undergoes verification, where they must confirm their age. If employees identify violators, their profile is blocked.

If someone believes that a child has provided private data to the company in any way, they must report this to customer support. If this fact is confirmed, the casino will immediately delete such data.

The company recommends that adults do not play in the presence of children and keep account login information in a safe place. Parents can also install a special filter program in the browser to hide websites inappropriate for children.